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The Matrix Group is Greater Vancouver's rapid-response
IT solution-provider that helps companies
avoid computer network frustration, and grow
revenue through the effective use of business
information systems. We provide installation,
training and maintenance of network systems
and business software with your objectives
in mind, and keep up with the latest developments
in relevant technologies so that you don't
have to. We understand the need for clear,
simple communication, the importance of the
rapid resolution of problems, and the frustration
most people experience when dealing with IT.
Our people understand the human factor in
the interaction between people and technology.
We keep your systems invisible... working
seamlessly, worry free, so you can focus on
growing your business. |
Our people make our business. Matrix technicians
are Matrix employees; professional in
appearance and demeanor, and imbued with
the Matrix method of doing business. We
do not subcontract or hire independent
technicians. Why? For the same reason
Starbucks heats their Lattes to exactly
160 degrees fareheit; for the same reason
a Ferrari ships with factory-installed
Pirelli tires. When you exercise control
over the entire process of delivering
on a promise to your customer, from concept
through to delivery and all the details
between, you minimize the likelihood of
disappointment, and your customers simply
come to expect the best.
Matrix is more than
an computer network company… it
is an ideal… a philosophy, a way
of doing business that differentiates
itself from other players in the technology-related
industry. One that puts you, the customer,
and your objectives, first. One that partners
with you to put technology and systems
to work for you, rather than implementing
technology for technology’s sake.
Make no mistake… technology alone
will not save you or your business. It
is where technology and human need interface;
that space where consciousness and content
intersect, where opportunity lies and
literal magic can occur.
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Matrix is the only
computer network company in the Lower
Mainland that proudly trumpets the Ninety
Minute Promise that is, when you call
for help, we know you need it, and we
promise to return your call within ninety
minutes. Those of you who have had the
misfortune of dealing with troublesome
technologies can  appreciate the importance
of a rapid response, and how difficult
it can be to simply get a return phone
call. We know that system problems cost
you time, money, and more than a few
grey hairs, and so we have made a commitment
to treat calls for help with the respect
they deserve and is so often lacking
in this industry. |
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Matrix was founded by Likky Lavji,
in 1994. Over the years Matrix
has flourished, growing from a
part-time consulting business into
a full-fledged operation with a
technician, programmer, trainer
and website developer on staff, and
hundreds of happy customers.
Along the way, Matrix has embraced
new technologies and harnessed
them to deliver innovative solutions
to specific customer needs.
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