Consulting
Matrix can provide a full consultation and review of your business practices
to assist you in determining the best IT solutions for your company. We can
implement accounting software, provide internet solutions such as web design,
e-commerce, email and hosting, and provide IT outsourcing for business.
Cabling
Our cabling expert can prepare your business for any size network. Whether
it’s an office tower or a small office, we’ll be able to manage
your needs.
Offsite backups
Most
companies execute tape or cd backups
which they feel are adequate, until the
need arises to restore data. Restoring
from tape has been found to fail 75%
of the times it is attempted! Furthermore,
recent studies have revealed that 40%
of businesses that suffer critical business
data loss due to a system failure or
virus infection close their doors within
90 days due to inadequate backup.
Matrix offers an offsite
service that backs up your crucial
information every night, and in the
event of a system failure your data
can be restored simply by accessing
the Matrix web site. The service is
fully automated and no user interaction
is required. In the event of a missed
backup, an email notification is dispatched
to warn of errors.
Remote
Support
In some instances you may experience difficulties that do not require a visit
from a technician, but can be addressed remotely from our office. Matrix employs
multiple remote-access applications which, with your authorization, allow us
to literally take over your desktop, and provide remote support. This method
is ideal in addressing any issues you may have using your software on your
network, and provides a speedy resolution without the costs typically incurred
by dispatching a technician.
Outsourcing
Matrix can provide full-service computer network staff to manage your networks
on a fixed contract basis, which may eliminate your need for internal IT
personnel. Having Matrix as your partner puts our 15 years of experience
at the disposal of your company, and provides possibilities likely not available
from company staff members.
appreciate
the importance of a rapid response,
and how difficult it can be to simply
get a return phone call. We know
that system problems cost you time,
money, and more than a few grey hairs,
and so we have made a commitment
to treat calls for help with the
respect they deserve and is so often
lacking in this industry